Synchronizing Contacts
This section assumes that:
- Synchronization has been enabled by the System Administrator.
- Your mailbox has been enabled for synchronization by the System Administrator.
- Contacts are synchronized in both directions.
- Where conflicts arise, the CRM update takes precedence ("wins").
Note: The default synchronization options described above may have been customized by the System Administrator, therefore some outcomes may vary slightly from those described.
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See Also:
Contacts: CRM to Exchange
Contacts: Exchange to CRM