If you like working with your keyboard, a number of hot keys are available to make it quicker and easier for you to perform certain tasks in the system. Different hot keys are available in different CRM screens. You can identify the availability of a hot key when you see that a letter on the action button name is underlined. Selecting Alt plus the letter that is underlined performs that action. For example if the letter T is underlined on the New Task action button on the current screen, selecting Alt and T creates a new task.
Hot keys available when working with CRM in Internet Explorer include:
Alt + A: Creates a new appointment within the Calendar or Communication tab.
Alt + T: Creates a new task within the Calendar or Communication tab.
Alt + E: Creates a new E-mail within the Calendar or Communication tab.
Alt + V: Switches between Calendar and List view within the Calendar or Communication tab.
Alt + C: Lets you exit from some screens.
Alt + S: Saves records.
Most of the short cut keys can be invoked in non-IE browsers as follows: