Deleting a Solution

The ability to delete solutions depends on your security profile. If the Delete action button is not available to you but you want to be able to delete solutions, contact your System Administrator.

To delete a solution:

• Open the solution so that the Solution Summary page is displayed.
• Click on Change.
• Select the Delete action button and then select Confirm Delete to delete the record.

Go to Knowledge Base home page...

See Also:

Finding Solutions

Viewing Solutions from My CRM