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Sorting

The sort order of any list can be changed where a list column heading is underlined. This example shows you how to change the sort order of the Calendar list from Date/Time to Action type.

  1. Select My CRM, and then the Calendar tab.
  2. Make sure you are in the List View. If you are in Calendar View, switch to List View by clicking the List View button.
  3. Click on the Action column heading. The Calendar list is sorted by Action. The triangle next to the column heading indicates the column by which the list is currently sorted.
  1. To change the sort order back to Date/Time, click on the Date/Time column.

This example changes the sort order of your Calendar list from ascending Date/Time to descending Date/Time.

  1. Select the My CRM button.
  2. Click on the Date/Time column heading. The Calendar list is now sorted by Date/Time with the most recent pending communication first.
  3. To change the sort order back to ascending, click on the Date/Time column. The Calendar list reverts back to the original sort order.

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See Also:

Basic Search Techniques

Counting

Filtering