You are here: Knowledge Base > Adding a New Solution

Adding a New Solution

To add a new solution:

  1. Right-click on or hover over the New menu button, and select Solution from the pop out list. The New Solution page is displayed.
  1. Enter the details.
  2. Select the Save button. The Summary page for the new solution is displayed.

From within the context of a Solution:

Go to Knowledge Base home page...

See Also:

Solution Fields

Adding a New Solution from a Case

E-mailing a Solution

Linking a Solution to a Case

Adding a New Solution from a Case