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Reinstalling the Outlook Plug-in for Classic Outlook Integration

Your System Administrator may instruct you to reinstall the Outlook plug-in, for example, if CRM is upgraded with a new plug-in.

To reinstall the Outlook plug-in for Classic Outlook Integration:

Select the Preferences tab.
Click on the Reinstall CRM MS Outlook Integration button.

A dialog box is displayed, informing you that the new plugin will load next time you start MS Outlook.

You can check the Plug-in version from Internet Explorer. Select Tools | Internet Options | Settings | View Objects, then right-click on the CRM Outlook Plug-in file and select Properties | Version.

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