Deleting a Case

The ability to delete cases depends on your security profile. If your profile allows you to delete cases, a Delete action button is available on the Case Summary page when you are in edit mode. Contact your System Administrator if you need to be able to delete cases but the button is not available to you.

To delete a case:

1. Find and open the case you want to delete.
2. From the Case Summary page, select the Edit button.
3. Click on the Delete button and then on the Confirm Delete button to delete the case.

The case record is deleted from the system.

Go to Cases home page...

See Also:

Finding a Case