This table describes the Group action buttons.
Button |
Description |
Start Mail Merge |
This merges a standard template with the address and contact details of the recipients in the group. |
New Task |
Creates a task against each recipient on the group. |
New E-mail |
Sends an e-mail to each recipient on the group. |
Export To File |
Exports the group as a text or a CSV file. Exported groups can be viewed from My CRM | Shared Documents. |
New E-marketing E-mail |
Lets you set up an E-marketing E-mail Wave Activity to send an E-marketing E-mail to each recipient on the group. You must choose a Campaign and Wave for E-marketing E-mail Wave Activity first. You must also have E-Marketing enabled. Please refer to Setting up an E-marketing Campaign and Creating an E-marketing E-mail for more information. |
Mass Update |
Displayed to System Administrators only, and the Administration | System Behavior setting Allow Mass Update And Update Territory must be set to Yes. Please refer to Performing a Mass Update on a Group for more information. Allows simultaneous updates to all records in the group. |
Update Territory |
Displayed to System Administrators only, and the Administration | System Behavior setting Allow Mass Update And Update Territory must be set to Yes. Please refer to Updating Group Territories for more information. Allows an administrator to update territories for a group. |
Include All |
Available for static groups only. Toggles all members of the group to be included. |
Exclude All |
Available for static groups only. Toggles all members of the group to be excluded. |
Refresh |
Refreshes the group to include all people, companies, or leads who have been added since the creation of the group and who meet the search criteria. |
Exclude Previous Recipients |
Available for static groups only. If the group has already been used for an action, this button excludes the people, companies, or leads who were the targets of that action. |
SQL |
Displayed to System Administrators only. Displays a new window containing the current SQL used to generate the group. If you have SQL experience, this statement can be customized. |
When you select one of these actions, for example, New E-mail, you will notice a new panel called Parent Category Selection. To begin with, this will just contain one entry, for example e-mails, which corresponds to the type of action you selected to perform on the group.
When you select the Parent Category, and execute the action you are performing, a new category is automatically created in Key Attribute Data underneath—or as a "child" category of—eMails. This "child" record stores a link to every recipient for this particular action. This means that this piece of key attribute data can itself be used as a selection criteria for a follow-up action to this e-mail. Please see Key Attribute Data Generated by Groups .for more information.
See Also:
Creating a Group from the Groups Tab
Creating a Group from the Wave Activities Tab
Creating a Group Based on a Primary Entity Search