Setting up Outbound Call Handling

Setting up Outbound Call Handling for a campaign involves:

• Creating an Outbound Call Wave Activity
• Creating the Outbound Call List

Find out more about outbound call handling in:

Creating an Outbound Call Wave Activity

Creating the Outbound Call List

Refreshing the Outbound Call List

Reallocating Calls

Setting up Key Attribute Profiling Data on the Call Handling Screen

Go to Campaign Management home page...

See Also:

Outbound Call Fields

Setting up a New Campaign

Key Attribute Profiling. Refer to the System Administrator Help.